Terms and Conditions of anewday.co.th
Version 1.0 · Effective 19 October 2026 · If the Thai and English versions differ, the Thai version prevails.
1. Service provider
anewday.co.th is operated by A New Day Co., Ltd. (“the Company”), company registration no. 0105561098020, 634/4 Soi Ramkhamhaeng 39 (Thepleela 1), Pracha Uthit Rd., Wang Thonglang, Bangkok 10310. Tel. 02-725-0800 ext. 441 or 601, email online@anewday.co.th.
2. Acceptance
By placing an order on this website, you confirm that you have read and accept these terms, including our Return/Exchange Policy, Shipping Method and Product Warranty. Use of personal data is governed by our Privacy Policy. The rental service uses a separate rental contract, which prevails in case of conflict.
3. Orders and contract formation
The order confirmation email only confirms that we received your order. The sales contract is formed when we verify your payment and change the order status to “Processing”. We may refuse or cancel an order if the product is out of stock, the price or product information is obviously wrong, the address is incomplete or you cannot be reached, or there is reasonable suspicion of fraud under section 6. If you have paid, we will refund you in full under our refund policy.
4. Prices and charges
Prices are in Thai baht. Shipping is shown separately at checkout before you confirm. There are no other fees not shown. We may change prices without affecting confirmed orders.
5. Payment
Pay by the methods shown at checkout and on Payment methods. For bank transfers, pay the order total only into the account named “A New Day Co., Ltd.” and attach your slip using the payment confirmation form. If we do not receive payment within a reasonable time, we may cancel the order. Our staff will never ask you to pay into a personal account. Card and other online payments are processed by an authorised payment provider; we do not store full card numbers.
6. Fraud prevention
We may contact you to confirm your order, identity or delivery address before shipping, especially for high-value or unusual orders. We may suspend delivery or cancel orders reasonably suspected of using another person’s card or account without permission, false information, or ordering for unlawful gain, and may inform banks, payment providers or authorities. We deliver only to addresses in Thailand, and the recipient may need to show proof or sign for the parcel with the carrier.
7. Delivery, returns and warranty
Governed by our Shipping Method, Return/Exchange Policy and Product Warranty, which form part of these terms.
8. Product information and limitation of liability
Product images are for illustration; colours may differ depending on your screen. The number of mosquitoes caught depends on the area, placement and environment. We are not liable for damage caused by use contrary to the manual. Nothing in these terms excludes or limits our liability to consumers under law, including liability for defects and for unsafe products.
9. Intellectual property
Content, images, logos and trademarks on this website belong to the Company or their owners and may not be used commercially without written permission.
10. Force majeure
We are not liable for delays caused by events beyond our control, such as natural disasters, epidemics or government orders. We will tell you promptly, and you may cancel for a full refund if the goods have not yet shipped.
11. Changes
We may update these terms from time to time. The version that applies to your order is the one published on the date you order.
12. Governing law and complaints
These terms are governed by Thai law. If you have a problem, please contact us using the details in section 1. You may also complain to the Office of the Consumer Protection Board (OCPB), hotline 1166.